How long does it take for my new jewelry to ship out?
The Processing time is thetime I need to prepare an order for shipping varies.
For details, see individual items.
Gold Plated and Silver items, which are in stock, usually take up to 7 business days to be ready for shipping.
Solid gold items, which are made to order, can take 1-3 weeks to make and ship out.
*This is the maximum time needed, and definitely can take less time
How long is the shipping time?
The shipping time is the time from when I send it until the postal service delivers it to you, and this varies according to country.
United States: 8-12 business days
Europe: 8-28 business days
Australia, New Zealand and Oceania: 10-14 business days
You can upgrade to express shipping which takes 4-5 business days to most countries.
I’ll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Please take into consideration that in Holiday times shipping takes longer as there is a lot of mail traffic.
Which payment methods can I use?
Paypal and credit cards.
Do I have to pay customs and import taxes?
Buyers are responsible for any customs and import taxes that may apply. Each country has its own customs regulations and the local customs office can determine if a payment is needed.
How do I know my ring size?
For your convenience, there is a ring size chart. The easiest thing to do is go any jewelry shop and have your ring measured, but if you cant do that, you can simply wrap a string around your finger and check its length. This will determine the circumference of the ring and according to that you can know your size.
There are many phone apps to check for ring size, if you are using one of them make sure you are measuring a simple band, this will give you the most accurate result.
How do I know my piercing size?
Best thing to do is to consult your piercer.
Here are the standard piercing sizes:
Returns & Exchanges
What is your return policy?
I gladly accept returns, exchanges, and cancellations.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
Request a cancellation: within 24 hours of purchase
The following items can’t be returned or exchanged
• Custom or personalized orders
• Items on sale
What are the conditions of returns?
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
How do I package an item for return?
Returned items should be packaged in original packaging and sent in a bubble mailer. Contact me for return address.